VATES turns a company’s own documents into answers. You load your guides and internal
documents, and VATES answers questions from that material — for your customers on your
site, or for your own staff.
The knowledge base is ordinary readable text with structure, not vectors. Anyone can read
it and correct it, and the correction takes effect on the very next answer — no re-indexing,
no embeddings, no separate search infrastructure to keep running behind it. Every answer
names the units of knowledge it came from, and the source can be opened and checked.
The answer comes in the language the question was asked in, whatever language the
knowledge base itself is written in. A business serving customers in Amharic, English and
Arabic keeps one knowledge base, not three.
Two ways to use it: a widget on your own site or an address of your own, for companies
without an IT team; and a REST API for developers. It also runs as a remote MCP server
with OAuth 2.1, so the knowledge base can be queried from clients such as Claude.
Usage-based billing from a prepaid balance starting at USD 5.00 — no subscription, no
minimum, no cancellation fee.
Console, documentation and site available in 23 languages across 9 writing systems,
including Amharic.
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